Workforce planner (Couriers)

About Peddler

At Peddler, we focus on making cities more sustainable through fast, smart, and efficient last-mile delivery. By partnering with over 500 local stores on our platform, we strengthen local retailers in our cities and connect them to the consumer demand using innovative technologies. Our established network enables us to offer same-day delivery from individual stores, leading retail chains and globally recognized brands with our 100% electric fleet.

Our mission is to transform current urban logistics into a fully sustainable network - beyond local retail. We achieve this in collaboration with international partners who supply our city hubs, after which we handle the last-mile delivery with our electric fleet. By joining Peddler, you become part of a company that values sustainability and innovation, playing a key role in our mission to transform last-mile delivery.

Why We Need You:

Riders form the beating heart of our operation and company. Without riders, Peddler cannot be active and successful. We are currently expanding to multiple cities and need to provide our large and motivated group of cyclists with working shifts in each of these locations. As a Planner, you will help us achieve this!

Your Role:

This role involves coordinating and organizing the schedules for Couriers in various cities. You'll use forecasts that will be provided by our Operations team to plan when and where riders are needed, and adjust schedules if some riders are unavailable. You'll also communicate with HR regarding your needs, the riders’ attendance and other HR-related matters. Additionally, you'll stay in close contact with the Rider Controller, providing updates on the status of the riders and ensuring that there are enough riders to meet daily delivery targets. Furthermore, when challenges arise, you'll collaborate with the recruitment team to meet scheduling requirements. Overall, your responsibilities include weekly scheduling and daily management to ensure smooth and efficient delivery operations - so this role is pretty communicative.

Your Profile:

• Fluent in Dutch and conversational level in English.

• MBO or similar education OR experience working in healthcare could be suitable.

• Ideally, you have some experiences in shift planning or an industry that is connected to it. However, it's not a must if you bring the following skills.

• You’re capable or curious about Excel work (so you learn fast).

• You are see the work that needs to be done, are service-oriented and have fun dealing with people.

• You are an attentive person and creative in finding solutions for every issue the people might have.

• “Organisational talent” is your second name & you like to communicate with people.

• You don't stop until you reach your goals, and we're the backstage crew ensuring your work-life dance is a comedy, not a drama! ;)

Why work at Peddler?

• A fun and supportive startup environment with a passionate and dedicated team committed to sustainable delivery solutions.

• You will get to work closely with all seniority levels, gaining insights into the business and its growth while contributing directly where you see your input making a difference.

• You support European retail with our green marketplace and transform sustainable city delivery - you can be part of it!

• We rely on our people to use their capabilities to achieve great successes: you get the freedom and diverse fields of responsibility you need.

• Your growth is our top priority - act and feel like a business owner and grow with us!